Met our needs thanks for your prompt supply of parts needed
Great place luv the quick turn around parts work great too... I recommend
very good communication and prompt delivery
We received our replacement batteries in a matter of a few days, and we were able to get the floor cleaner back up and running. Thank You very much.
People there were very helpful in finding the right pad holder I needed. This one was different than the ones on our other machines.
Everything seems great at first once you get the imop lite... you can maneuver around without dragging around a cord, you can use different brushes depending on your flooring, and if a dog has an accident in the house, you can grab it and pick up after the dog. After a while you realize it doesnt really clean that great, if the solution on the floor doesnt touch the squeegee (for instance grout line in tile), it doesnt have enough suction to pick it up. The engineers who designed this machine seem to think everyone is a young spring chicken, not a middle-aged person with a bad back... everything involves bending over with this mop. To charge the battery, you have to bend over to put it in the standing position to remove the battery to then put the charger on it (off the machine). There is no charger port in the handle somewhere to plug in and top off the battery. If they absolutely had to have the battery charged off the machine, they should have also provided a wall mount adapter to be able to dock onto the charger on a wall. Also if you want to check the battery level, you have to bend over and press the button on the battery. They didnt make it stick out enough to be able to just use your toe, i have to kick my shoe off on one foot to try to feel for the button with my big toe, only to be frustrated with not getting it, and have to bend over. I cant tell you how many times my thumb got pinched in the clip that holds the battery in place, really not thought out well. Replacement parts are ridiculously priced, and you cannot purchase separate wheels for the squeegee mechanism, you can only buy the entire mechanism. The wheels are poor quality, get seized, and wear out fast. I had managed to get new wheels by the vendor where I purchased it from, but within 6 weeks, the middle wheel seized up again and a section wore off. You are better off dealing with a cord and getting a Clarke MA10-12e or Nilfisk SC100 (same machine, just a few more bells and whistles) along with a battery powered Motor Scrubber so you can scrub edges with a circular brush and do some deep spot scrubbing. The Clarke sucks well, the parts last way longer, and for the two machines, you are still spending way less on the imop lite. They need to go back to the drawing board and redesign it, they are out to lunch. They obviously never got yelled at by the school janitor for walking on "their floor" when they were mopping, because to operate this machine,with the least amount of wonky maneuvering, you are walking on the wet floor you just mopped.
We had rented one of these and it worked fine . The one we purchased seems to rais slots of dust.
Just what I needed. Price was same from other vendors, but shipping was quick. Highly recommend.
I rubbed this on my mothers car and she was very thrilled to see it looked like the grand canyon afterwards
I also use this to cut my taxes because it is the only tool that can
Best toilet paper I ever used (review written by high school janitor)
best way to brush my teeth in years. My cavities are gone and so are my teeth
They helped me ID the correct parts and got my machine back up and running.
Great customer services with knowledgeable on precision replacement parts detailing 👍
I was missing part of my order. Someone got back to me almost immediately and had my missing parts sent out the same day. All parts received were as expected. Simple online ordering and great customer service.
The bags are as good as the ones from pro team. Great price.
